Accessibility Assistance

 (Español/TTY)

Information provided on this website is available for free in other languages from Monday – Friday, 6 a.m. to 9 p.m. Please contact the following customer service numbers for assistance:

Humana or Wellcare members: 1-866-477-6725

Lighthouse Health Plan members: 1-800-324-3222

Access Behavioral Health uses the Florida Relay (http://www.ftri.org/FloridaRelay) to provide information to the hearing impaired from Monday – Friday, 6 a.m. to 9 p.m. Just follow these simple steps:

  1. Dial 7-1-1 (TTY may use 800-955-8771)
  2. A specially trained Florida Relay Operator will answer and identify themselves by their Operator number.
  3. Give the Operator the customer service number:

    Humana or Wellcare members: 1-866-477-6725

    Lighthouse Health Plan members: 1-800-324-3222

  4. The operator will connect you with our customer service center and will assist you with communication.