Inpatient Hospital or Crisis
Unit Admissions

The Procedure

Authorization for inpatient behavioral health admissions may be obtained by faxing pertinent clinical information to ABH Care Management Department at (850) 353-6041 or secure emailing the information to [email protected] by the first business day after admission. This information should include:

Member Demographic Information,
Initial Admission Assessments and Plan of Care,
Involuntary Commitment Paperwork, if Applicable

ABH adheres to the following requirements for authorization request turnaround times:

Urgent Concurrent – Within Two Calendar Days,
Urgent Pre-service – Within Two Calendar Days,
Non-urgent Pre-service – Within Seven Calendar Days,
Post-service – Within Seven Calendar Days.

Authorization is not a guarantee of payment. Payment is dependent upon the medical necessity for the level of care rendered, member benefit limitations, member eligibility at the time of service, and services being rendered by a provider who is registered with Florida Medicaid.