Member Handbooks

Member Rights and Responsibilities

Member handbooks are distributed by the Health Plans. The following links are provided for your convenience. (exit disclaimer)

Humana Medical Plan Member Handbook

Sunshine Plan Member Handbook

Member Rights & Responsibilities (PDF)

Level of Care Clinical Criteria

Paper copies of the ABH level of care clinical criteria is available upon request to enrollees and potential enrollees by calling 1-866-477-6725. Digital copies are available below.

Mental Health Level of Care Criteria

Substance Abuse Level of Care Criteria

SIPP Level of Care Criteria

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